Return & Refund Policy

We Offer you easy replacement

1.How do i file replacement request

you can initiate return a making a call 9960027016 or drop a mail renamobile77@gmail.com.

our support executive contact you.

Here at Rena Mobile Shopee, we pride ourselves on customer serviice and satisfaction. If you want to return any items in your delivered order, you need to get in touch with the Rena Mobile  team within 24 hours of delivery. Return will be accepted only if it meets the return eligibility criteria of that product or category the product belongs to.

Make a video of unboxing the courier, if the delivered product is damaged before the delivery, you can notify the Rena Mobile Team which will either replace the product or provide refund after collecting the expired product.

If your return is accepted, refunds will be  processed to account within 2 to 3 days. Delivery charges are not refundable.

Order once placed can be cancelled in 24hr only , full refund will be provided within 48